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Returns & Refunds
What’s your return policy?
Return within 14 days and 100 days for Iontophoresis machines. Use signed-for delivery for security.
What should I do if I'm not satisfied with a product?
We’re here to help! Email us before a return for guidance on application tips. If needed, our 14-day return policy ensures a smooth, hassle-free process.
How do I know when a refund has been issued for a returned item?
Once we receive your return, we’ll email your refund status. Refunds, minus delivery fees, are processed in 5-7 days to your original payment method.
What happens to returned products like Antiperspirants or Body Wash?
Returned products are emptied and recycled per our eco pledge. All SWEAT GUARD® items sent to you are always brand-new and unused.
How do I start a return?
Start a return within 14 days (100 days for devices) of your purchase. Email [email protected] with order details. We’re here to help you!