Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help.

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help. 

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Antiperspirants

Sweat Pads

Iontophoresis

Sweat Guard 

Once your returned item has been received, you will be notified by email regarding the status of your refund.Please allow 5&#x2013;7 working days for the refund to be processed.Any future warranty claims or replacements will be subject to our terms and conditions and confirmed in our communication with you.

Once we receive your return, we’ll email your refund status. Refunds, minus delivery fees, are processed in 5-7 days to your original payment method.

Return Received? Refund Status Updates via Email – Sweat Guard®

Returns & Refunds

Are your payments secure and what payment types are accepted ?

Payments

How much does shipping cost?

Do Sweat Guard ship worldwide?

How do I track my order?

How long does delivery take?

Shipping

My order has been returned to sender, what does that mean?

I've not received my order, but it states delivered what do I do?

What should I do if I have not received my order?

Delivery

How can I change my delivery address after placing an order?

Can i change / cancel my order?

Cancellations & Changes

Shipping & Delivery

What is the money back guarantee ?

How do I start a money back return?

Money Back Guarantee

What’s your return policy?

How do I start a return?

What should I do if I'm not satisfied with a product?

How do I know when a refund has been issued for a returned item?

Damages and issues

Incorrect details at the time of order

Can products be exchanged if the wrong one was shipped?

Order & Product Support

How does a subscription work?

How do I set up a subscription?

Will my subscription cost change?

How often will I receive my subscription?

Can I add additional products to my subscription?

How can I amend or cancel my subscription details?

What If I receive the wrong items in my subscription order?

Subscribe & Save

How do Sweat Guard® antiperspirants work?

How quickly will I see results when I use Sweat Guard antiperspirants?

Do Sweat Guard Antiperspirants cause dry skin?

How often do I need to apply your antiperspirants?

Can I use Sweat Guard Antiperspirants in pregnancy?

Can I use a normal deodorant with Sweat Guard products?

Can the Sweat Guard Serum or Spray be applied to the face before applying make-up?

How do Sweat Guard antiperspirants differ from other brands?

What do I do if I notice a reaction ?

What do i do if my Rollerball is stuck ?

Are your Antiperspirants tested on animals?

Why are Sweat Guard sweat pads more effective?

Are the materials in the sweat pads safe?

Will Sweat Guard sweat pads stop odour as well as sweat?

Do you sell different sizes of sweat pads?

Can you wash Sweat Guard sweat pads?

What are the Butterfly Breast Sweat Pads ?

How do I ensure that sweat pads adhere fully to my clothing?

How do I use the Butterfly Breast pads?

Sweat Pads & Butterfly Pads

Can I use the Sweat Guard soap on my face?

Is the Sweat Guard soap free of chemicals and additives ?

Soap

Frequently Asked Questions

What is Hyperhidrosis?

How common is Hyperhidrosis?

What treatment is there for Hyperhidrosis?

Hyperhidrosis

How do I know when a refund has been issued for a returned item?Updated 2 months ago