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Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help.

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help. 

Monday - Friday 09:00 - 17:00 GMT
Excluding UK Bank Holidays

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Antiperspirants

Sweat Pads

Iontophoresis

Sweat Guard 

Shipping & Delivery

Are your payments secure and what payment types are accepted ?

Payments

How much does shipping cost?

How do I track my order?

How long does delivery take?

Do Sweat Guard® ship worldwide?

My order has been returned to sender, what does that mean?

I've not received my order, but it states delivered what do I do?

What should I do if I have not received my order?

How can I change my delivery address after placing an order?

Can i change / cancel my order?

What is the money back guarantee ?

How do I start a money back return?

Money Back Guarantee

What’s your return policy?

What should I do if I'm not satisfied with a product?

How do I know when a refund has been issued for a returned item?

How do I start a return?

Returns & Refunds

Damages and issues

Incorrect details at the time of order

Can products be exchanged if the wrong one was shipped?

Order & Product Support

How does a subscription work?

How do I set up a subscription?

Will my subscription cost change?

How often will I receive my subscription?

Can I add additional products to my subscription?

How can I amend or cancel my subscription details on PC ?

How can I amend or cancel my subscription details on a Mobile?

What If I receive the wrong items in my subscription order?

Subscribe & Save

How do Sweat Guard® antiperspirants work?

What are the ingredients in your antiperspirants?

How quickly will I see results when I use SWEAT GUARD® antiperspirants?

Do Sweat Guard® Antiperspirants cause dry skin?

What are the differences between your underarm and extreme antiperspirants?

How often do I need to apply your antiperspirants?

Can I use Sweat Guard® Antiperspirants in pregnancy?

How long does Sweat Guard® Antiperspirant last?

Can I use a normal deodorant with Sweat Guard® products?

Can I use any of your antiperspirants on intimate areas?

Can the Sweat Guard® spray be applied to the face before applying make-up?

How do Sweat Guard® antiperspirants differ from other brands?

What do I do if I notice a reaction ?

What do i do if my Rollerball is stuck ?

Are your Antiperspirants tested on animals?

What is Iontophoresis?

What are SWEAT GUARD® Iontophoresis machines?

How does Iontophoresis work?

Who shouldn’t use Iontophoresis?

What warranty is there for the Iontophoresis Device?

What do I do if I need a manual for my iontophoresis machine?

How should I store my Iontophoresis device and its accessories to prevent damage?

How can I purchase replacement batteries for my Iontophoresis machine?

Is Iontophoresis treatment suitable for children and teenagers?

Can i recycle my old Iontophoresis Device ?

How often do I need have an Iontophoresis treatment?

Does Iontophoresis treatment hurt?

How long do i have to try the device ?

Do you provide any support for users ?

Do you sell Replacement Parts / Accessories ?

Are your Iontophoresis machines safe to use?

How do I know if Iontophoresis will work for me before I buy a machine?

How effective is Iontophoresis treatment?

Is the treatment safe and what are the possible side effects?

When should I consider using Iontophoresis?

What does the Iontophoresis treatment process involve?

What is VAT rate/VAT exempt?

Why are SWEAT GUARD® sweat pads more effective?

Are the materials in the sweat pads safe?

Will SWEAT GUARD® sweat pads stop odour as well as sweat?

Do you sell different sizes of sweat pads?

Can you wash SWEAT GUARD® sweat pads?

What are the Butterfly Breast Sweat Pads ?

How do I ensure that sweat pads adhere fully to my clothing?

How do I use the Butterfly Breast pads?

Sweat Pads & Butterfly Pads

Frequently Asked Questions

What is Hyperhidrosis?

How common is Hyperhidrosis?

Can Hyperhidrosis be cured?

What treatment is there for Hyperhidrosis?

Hyperhidrosis