Please inspect your order upon receipt. Please contact us at info@sweatguard.co.uk within 24 hours of delivery if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and rectify it. Please include image

Please inspect your order upon receipt. Please contact us at <a href="mailto:info@sweatguard.co.uk">info@sweatguard.co.uk</a> within 24 hours of delivery if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and rectify it.Please include images of the damage or incorrect items you have received when contacting our Team.&#xA0;

Damages and issues

Please ensure all shipping information (including address, phone number, and email) is entered correctly at the time of purchase. Sweat Guard cannot accept responsibility for orders where incorrect information has been provided. Orders are processed

Please ensure all shipping information (including address, phone number, and email) is entered correctly at the time of purchase.&#xA0;Sweat Guard cannot accept responsibility for orders where incorrect information has been provided.Orders are processed quickly, and it may not always be possible to amend delivery details, including changes of address or destination country, once an order has been placed.In the event that an order needs to be returned due to incorrect address details, the order will be refunded, excluding the original postage cost. Where applicable, a reshipping fee will also be charged if the order is to be sent again.Please take care when completing your order and be mindful of autofill payment options such as Google Pay, Apple Pay, and Shop Pay, as these may populate outdated or incorrect details.&#xA0;This helps us make sure your order is delivered to the right location and that you receive timely delivery updates regarding your delivery.If your order has not yet been shipped, we may be able to amend the address. Once dispatched, changes are no longer possible.

Incorrect details at the time of order

If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at info@sweatguard.co.uk within 24hrs with your order reference details, and we will guide you through the process. We

If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at <a href="mailto:info@sweatguard.co.uk">info@sweatguard.co.uk</a> within 24hrs with your order reference details, and we will guide you through the process.&#xA0;We do not offer direct replacements under the Money Back Guarantee or for Standard Returns.

Can products be exchanged if the wrong one was shipped?

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help.

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help. 

Monday - Friday 09:00 - 17:00 GMT
Excluding UK Bank Holidays

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Sweat Guard 

Order & Product Support

Are your payments secure and what payment types are accepted ?

Payments

How much does shipping cost?

Do Sweat Guard ship worldwide?

How do I track my order?

How long does delivery take?

Shipping

My order has been returned to sender, what does that mean?

I've not received my order, but it states delivered what do I do?

What should I do if I have not received my order?

Delivery

How can I change my delivery address after placing an order?

Can i change / cancel my order?

Cancellations & Changes

Shipping & Delivery

What is the money back guarantee ?

How do I start a money back return?

Money Back Guarantee

What’s your return policy?

How do I start a return?

What should I do if I'm not satisfied with a product?

How do I know when a refund has been issued for a returned item?

Returns & Refunds

How does a subscription work?

How do I set up a subscription?

Will my subscription cost change?

How often will I receive my subscription?

Can I add additional products to my subscription?

How can I amend or cancel my subscription details?

What If I receive the wrong items in my subscription order?

Subscribe & Save

How do Sweat Guard® antiperspirants work?

How quickly will I see results when I use Sweat Guard antiperspirants?

Do Sweat Guard Antiperspirants cause dry skin?

How often do I need to apply your antiperspirants?

Can I use Sweat Guard Antiperspirants in pregnancy?

Can I use a normal deodorant with Sweat Guard products?

Can the Sweat Guard Serum or Spray be applied to the face before applying make-up?