Please inspect your order upon receipt. Please contact us at info@sweatguard.co.uk within 48 hours of delivery if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and rectify it. Please include image

Please inspect your order upon receipt. Please contact us at <a href="mailto:info@sweatguard.co.uk">info@sweatguard.co.uk</a> within 48 hours of delivery if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and rectify it.Please include images of the damage or incorrect items you have received when contacting our Team.&#xA0;

Damages and issues

Please ensure that the correct shipping address and contact details are entered when placing your order. This helps us make sure your order is delivered to the right location and that you receive timely delivery updates regarding your delivery. Sweat

Please ensure that the correct shipping address and contact details are entered when placing your order. This helps us make sure your order is delivered to the right location and that you receive timely delivery updates regarding your delivery.Sweat Guard&#xAE; cannot accept responsibility for incorrect information provided at checkout.If your order has not yet been shipped, we may be able to amend the address. Once dispatched, changes are no longer possible.Please note that reshipping of orders will incur a reshipping fee.When using autofill features in payment apps such as Google Pay, Apple Pay, or Shop Pay, please double-check that your saved information is accurate and up to date.

Incorrect details at the time of order

If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at info@sweatguard.co.uk within 24hrs with your order reference details, and we will guide you through the process.

If you received the incorrect product, we are more than happy to assist with an exchange. Please contact our customer support team at <a href="mailto:info@sweatguard.co.uk">info@sweatguard.co.uk</a> within 24hrs with your order reference details, and we will guide you through the process.&#xA0;

Can products be exchanged if the wrong one was shipped?

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help.

Not sure what product is best for you, or have a question regarding your recent order? Our UK-based Customer Support Team are on hand to help. 

Monday - Friday 09:00 - 17:00 GMT
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Sweat Guard 

Order & Product Support

Are your payments secure and what payment types are accepted ?

Payments

How much does shipping cost?

How do I track my order?

How long does delivery take?

Do Sweat Guard® ship worldwide?

Shipping

My order has been returned to sender, what does that mean?

I've not received my order, but it states delivered what do I do?

What should I do if I have not received my order?

Delivery

How can I change my delivery address after placing an order?

Can i change / cancel my order?

Cancellations & Changes

Shipping & Delivery

What is the money back guarantee ?

Money Back Guarantee

What’s your return policy?

What should I do if I'm not satisfied with a product?

How do I know when a refund has been issued for a returned item?

What happens to returned products like Antiperspirants or Body Wash?

How do I start a return?

Returns & Refunds

How does a subscription work?

How do I set up a subscription?

Will my subscription cost change?

How often will I receive my subscription?

Can I add additional products to my subscription?

How can I amend or cancel my subscription details on PC ?

How can I amend or cancel my subscription details on a Mobile?

What If I receive the wrong items in my subscription order?

Subscribe & Save

Can I recycle SWEAT GUARD® antiperspirant bottles?

What is SWEAT GUARD® doing to look after the planet?

Are your Antiperspirants tested on animals?

What happens when i return a product like and Antiperspirant or Bodywash ?

Eco Pledge

How do Sweat Guard® antiperspirants work?

What are the ingredients in your antiperspirants?

How quickly will I see results when I use SWEAT GUARD® antiperspirants?

Do Sweat Guard® Antiperspirants cause dry skin?

What are the differences between your underarm and extreme antiperspirants?

How often do I need to apply your antiperspirants?

Can I use Sweat Guard® Antiperspirants in pregnancy?

How long does Sweat Guard® Antiperspirant last?

Can I use a normal deodorant with Sweat Guard® products?

Can I use any of your antiperspirants on intimate areas?

Can the Sweat Guard® spray be applied to the face before applying make-up?

How do Sweat Guard® antiperspirants differ from other brands?

What do I do if I notice a reaction ?

What do i do if my Rollerball is stuck ?

What is Iontophoresis?

What are SWEAT GUARD® Iontophoresis machines?

How does Iontophoresis work?

Who shouldn’t use Iontophoresis?

What warranty is there for the Iontophoresis Device?

What do I do if I need a manual for my iontophoresis machine?

How should I store my Iontophoresis device and its accessories to prevent damage?

How can I purchase replacement batteries for my Iontophoresis machine?

Is Iontophoresis treatment suitable for children and teenagers?

Can i recycle my old Iontophoresis Device ?

How often do I need have an Iontophoresis treatment?

Does Iontophoresis treatment hurt?

How long do i have to try the device ?

Do you provide any support for users ?

Do you sell Replacement Parts / Accessories ?

Are your Iontophoresis machines safe to use?

How do I know if Iontophoresis will work for me before I buy a machine?

How effective is Iontophoresis treatment?

Is the treatment safe and what are the possible side effects?

When should I consider using Iontophoresis?

What does the Iontophoresis treatment process involve?

What is VAT rate/VAT exempt?

Why are SWEAT GUARD® sweat pads more effective?

Are the materials in the sweat pads safe?

Will SWEAT GUARD® sweat pads stop odour as well as sweat?

Do you sell different sizes of sweat pads?

Can you wash SWEAT GUARD® sweat pads?

What are the Butterfly Breast Sweat Pads ?

Sweat Pads & Butterfly Pads

Can I use SWEAT GUARD® soaps on my face?

Are the SWEAT GUARD® soap bars free of chemicals and additives ?

Can I use SWEAT GUARD® Soap or Body wash and Antiperspirants together?

Soaps & Body Wash

Why Choose Our Product Bundles?

What’s Included?

What Product Bundle is right for me ?

What if i need to return my bundle or a product from the bundle ?

Product Bundles

Frequently Asked Questions

What is Hyperhidrosis?

How common is Hyperhidrosis?

Can Hyperhidrosis be cured?

What treatment is there for Hyperhidrosis?

Hyperhidrosis