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How do I track my order?Updated 2 months ago

Once your order has been placed and processed, you’ll receive a confirmation email with your order details. This email will include your tracking number and a link to track your shipment.

Tracking information may not be available immediately. It can take up to 24 hours for your tracking number to become active within the courier’s system.


Things to Keep in Mind:

  • Tracking updates depend on the courier and may not refresh in real time

  • You may only see updates once the parcel has been collected or scanned at the first depot

  • During busy periods, initial tracking activation may take slightly longer


If your tracking hasn’t updated after 48 hours, we recommend checking again shortly or contacting our support team for assistance.

 International Orders can also be tracked via your local postal service. This will provide the most up-to-date information upon arrival in the destination country.

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