What is VAT rate/VAT exempt?Updated 6 months ago
If you suffer from excessive sweating (hyperhidrosis) and buy a SWEAT GUARD® machine for home use no VAT is payable.
We have simplified this for you. When buying SWEAT GUARD® machines on the SWEAT GUARD® website you are simply invited to tick a box to declare your condition and therefore VAT exemption. There is no additional paperwork to complete. You buy the machine free of VAT at the point of purchase.
If on the other hand, you purchase an iontophoresis machine on Amazon or other sites you may have to pay VAT and as the customer you are responsible for the VAT & Customs duties payable. Which will be requested before the goods are delivered.
Furthermore, companies selling iontophoresis machines from outside the EU may sell you a machine at seemingly attractive prices without VAT. However, you will be asked to pay the VAT and customs duties when your parcel comes through customs. You then have the hassle to claim the VAT back.