How do I start a money back return?Updated 8 days ago
To start your claim, simply submit our feedback form within 30 days of delivery.
We ask that you have followed the application guidelines and given the product a fair trial period for a minimum of 14 days for the product to take full effect (the body has a natural adjustment period), as this ensures you’ve had the best opportunity to see results.
Your feedback also helps us continue improving our products and guidance.
Once our team have approved your Money Back Guarantee request, this will be confirmed via email with our returns information. The cost of the return is at your expense.
Goods are your responsibility until accepted at our premises. For your own security when returning a product, please use a"tracked" or "signed-for" delivery service which covers you for the value of the goods.
All refunds are processed back to your original payment method used at the time of purchase.
If you have any questions, our team is always happy to help.