How can I amend or cancel my subscription details?Updated 2 months ago
Amending your subscription is quick and easy.
To access your subscription, click the person icon in the top right-hand corner of the website on desktop, or on the left-hand side on mobile devices.
Please do not enter your details on the initial login form that appears, as this is for non-subscription order history only. Instead, allow the page to load until you see the option to click “Manage Subscriptions”.
You will then be prompted to enter your email address linked to your subscription. A one-time login code will be sent to you via email or SMS. Please also check your junk or spam folder if you do not receive it.
Once logged in, you will see an overview of your subscription where you can manage upcoming shipments.
To make changes, select “Manage Subscription” next to the relevant product. From here, you can:
- Skip a shipment
- Reschedule a delivery
- Change your subscription frequency
- Cancel your subscription (select “Cancel Subscription” at the bottom of the page)
If you experience any issues, please contact our Customer Support Team at [email protected], and we’ll be happy to help.